Legal
These Terms of Service (“Terms”) form a binding agreement between you and Mapwright governing your use of the Mapwright website and managed cloud (the “Service”). By accessing or using the Service, you agree to these Terms. If you use it for an organization, you represent that you are authorized to bind it, and “you” means that organization.
These Terms govern the website and the managed cloud. The self-hosted Mapwright software is licensed separately under its own license; your use of it is governed by that license, not these Terms. For a given use, the applicable document controls.
You must be able to form a binding contract and not be barred from using the Service under applicable law. You are responsible for the accuracy of your account information, for maintaining its confidentiality, and for all activity under your account.
API keys authenticate access. Keep them confidential; scope, restrict by origin, and rotate them as appropriate; and promptly revoke and notify us of any suspected compromise. You are responsible for usage and charges incurred under your keys.
You agree not to, and not to permit others to:
Plans may include rate limits and quotas. We may apply reasonable fair-use limits to protect the Service and other customers, and may throttle or require an upgrade for usage that materially exceeds your plan. We will use reasonable efforts to give notice before enforcing limits where practical.
You retain all rights in your customer content and grant us the limited rights needed to host, process and display it solely to provide the Service to you. You are responsible for your content and for having the rights and permissions necessary to use it with the Service.
We maintain reasonable safeguards for the managed cloud (see our Privacy Policy). You are responsible for securing your credentials and keys, configuring access appropriately, and securing any systems you connect to the Service. Security is a shared responsibility.
Paid plans are billed per the applicable Order through our merchant of record, Paddle. Fees are exclusive of taxes, which you are responsible for except taxes on our income. Except as set out in our Refund Policy (which includes a 14-day money-back guarantee on your first paid purchase) or as required by law, fees are non-refundable, and usage-based charges (e.g. per-key metering) are billed for requests already served. Late amounts may accrue interest and we may suspend for non-payment. Self-hosting is free of charge from us; you bear your own infrastructure costs.
The managed cloud is currently offered in preview. Preview, trial and beta features are provided “as available”, may change or be withdrawn at any time, may have limits, and carry no uptime or support commitment unless a separate written agreement says otherwise. Pricing and quotas will be provided before any paid use and may change during preview.
Any service-level or support commitments apply only if expressly stated in an Order or separate agreement. During preview, support is best-effort and no SLA applies.
You may stop using the Service at any time. We may suspend or terminate access for breach, non-payment, security risk, or to comply with law, and will use reasonable efforts to notify you. On termination your right to use the Service ends; we may delete customer content after a reasonable period. Provisions that by their nature should survive (e.g. §§8, 14, 20, 21–24, 26, 29) survive termination.
We and our licensors retain all rights, title and interest in the Service, the website, the Documentation, and our trademarks and branding, except for rights expressly granted to you. No rights are granted by implication.
If you send us suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it without restriction. We are not obligated to use it, and it is provided without confidentiality.
Neither party will use the other’s name or marks without consent, except that we may identify you as a customer in a list of customers unless you opt out by contacting us.
The Service may interoperate with or include third-party and open-source components governed by their own terms and licenses. We are not responsible for third-party services you choose to use with the Service.
Mapwright can serve data derived from OpenStreetMap, © OpenStreetMap contributors, licensed under the Open Database License (ODbL). When you publish maps using such data, you must display the required attribution and comply with the ODbL and any other applicable data or tile licenses. You are responsible for the data sources you configure.
Our Privacy Policy describes how we handle personal data for the website and managed cloud. Where we process personal data on your behalf as a processor, a data-processing addendum (DPA) applies and is incorporated by reference; request a copy from [legal contact].
Each party may receive non-public information of the other. The receiving party will use it only to perform under these Terms, protect it with reasonable care, and not disclose it except to those who need it and are bound by similar obligations, or as required by law.
Except as expressly stated, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure or error-free, or that results (including geocoding or routing) will be accurate or complete.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total aggregate liability arising out of or related to the Service is limited to the amounts you paid us for the Service in the 12 months before the event giving rise to the claim. These limits do not apply to liability that cannot be limited by law.
You will defend, indemnify and hold us harmless from third-party claims arising out of your customer content or your use of the Service in breach of these Terms or applicable law, except to the extent caused by us.
You will comply with applicable laws in your use of the Service, including export-control, sanctions and anti-corruption laws. You represent that you are not located in, or acting on behalf of, an embargoed region or sanctioned party, and will not use the Service for prohibited end-uses.
Neither party is liable for failure or delay caused by events beyond its reasonable control, including outages of third-party infrastructure, network failures, natural events, or governmental action.
These Terms are governed by the laws of the State of Idaho, without regard to its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts of the State of Idaho, unless a separate agreement specifies arbitration. Nothing limits either party from seeking injunctive relief. Claims must be brought within the period allowed by applicable law.
We may modify the Service or these Terms. For material changes to the Terms we will provide reasonable notice (e.g. by posting the new effective date here or notifying account holders). Continued use after changes take effect means you accept them.
You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger or sale. We may use subcontractors to provide the Service and remain responsible for their performance.
These Terms (with any Order and referenced policies) are the entire agreement on this subject and supersede prior agreements. Headings are for convenience only. If a provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You consent to receive notices and communications electronically. Notices to us go to the address below; notices to you go to your account contact.
Questions about these Terms: legal@mapwright.io.